Terms & Conditions

Welcome to Praarabdh. These Terms and Conditions ("Terms") govern your use of our website (www.praarabdh.com) and services provided by STRATAXIS CONSULTANCY SERVICES PRIVATE LIMITED ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Definitions

• "Services" refers to all financial products, advisory services, and digital platforms offered by Praarabdh
• "User" means any person who accesses or uses our website or services
• "Products" includes loans, insurance policies, mutual funds, and other financial instruments
• "Partners" refers to banks, NBFCs, insurance companies, and AMCs we work with

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of India
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information during registration
• Not be barred from receiving financial services under applicable laws

3. Services Offered

Praarabdh acts as a digital intermediary and facilitator for:

• Loan Products: Personal Loans, Home Loans, Business Loans, Education Loans
• Insurance: Life Insurance, Health Insurance, Term Insurance, Motor Insurance
• Investments: Mutual Funds, SIPs, Fixed Deposits
• Financial Planning: Advisory services and calculators

4. KYC Requirements

As per regulatory requirements (RBI, SEBI, IRDAI), you must complete Know Your Customer (KYC) verification:

• Submit valid government-issued ID proof (PAN, Aadhaar)
• Provide address proof and photographs
• Complete video KYC or in-person verification as required
• Update KYC documents periodically as mandated

5. User Obligations

By using our services, you agree to:

• Provide true, accurate, and complete information
• Keep your login credentials confidential
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations
• Update your information promptly if there are any changes

6. Investment Risks

You acknowledge and agree that:

• All investments carry inherent risks including potential loss of principal
• Market conditions can affect the value of your investments
• We do not guarantee any returns on investments
• Investment decisions are solely your responsibility
• You should consult a qualified financial advisor before making investment decisions

7. Loan Terms

For loan products:

• Interest rates, processing fees, and other charges are determined by lending partners
• Loan approval is at the sole discretion of the lending institution
• You must repay loans as per the agreed schedule
• Default may result in penalties, legal action, and credit score impact
• Pre-closure and foreclosure terms are as per the loan agreement

8. Fees and Charges

The following fees may apply:

• Processing fees for loan applications (as per lender's policy)
• Premium payments for insurance products
• AMC charges for mutual fund investments
• Convenience fees for certain transactions

All applicable fees will be disclosed before you confirm any transaction.

9. Intellectual Property

All content on our website including logos, text, graphics, and software is owned by or licensed to Praarabdh. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer our software or systems
• Scrape or harvest data from our website

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the fees paid by you for our services
• We are not responsible for actions of our partner institutions
• We do not guarantee uninterrupted or error-free service

11. Indemnification

You agree to indemnify and hold harmless Praarabdh, its directors, employees, and agents from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your violation of any applicable law
• Any false or misleading information provided by you
• Your use of our services

12. Dispute Resolution

Any disputes arising from these Terms shall be:

• First attempted to be resolved through mutual discussion
• If unresolved, referred to arbitration under the Arbitration and Conciliation Act, 1996
• Conducted in English in Gurgaon, Haryana
• Subject to the exclusive jurisdiction of courts in Gurgaon

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurgaon, Haryana.

14. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

15. Termination

We may terminate or suspend your access to our services:

• For violation of these Terms
• For fraudulent or illegal activity
• At our sole discretion with or without notice

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.